Privacy policy

This policy covers www.vickreyheatandair.com, the website of Vickrey Heating & Air, Inc., a family heating and air company in Claremore, Oklahoma. Questions? Call (918) 205-1596.

Contact form: your name, phone number and message, plus your email if you give it.

Online booking: the service you need, your service address, the arrival window you pick, and your name, phone and email. We also record whether you agreed to texts, and when.

Text chat: your name, phone number and what you write to us.

Analytics, only if you allow it: the pages you visit, your device and browser type, and your rough location.

Our web host records basic technical details, such as your IP address, when you visit.

We use your details to answer your request, quote the work, schedule and confirm your visit, and follow up about it.

If you allow analytics, we use it to see which pages help people.

We do not sell your personal information.

If you tick the text box when you book, or text us through the chat, you agree to texts from Vickrey Heat & Air about your request, such as confirmations and reminders.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

Agreeing to texts is never required to book service.

Mobile phone numbers and SMS opt-in data are not shared with or sold to third parties or affiliates for marketing purposes.

To opt out, reply STOP to any text, or call us. We honor opt-outs within 10 business days.

The full text program terms are on our terms page.

The site saves your cookie choice in your browser. It also keeps your booking progress in the open tab until you finish or close it.

We use Google Analytics to count visits. It only loads after you choose Accept, or turn analytics on under Customize. If you choose Reject, it does not load.

If your browser sends a Global Privacy Control signal, optional cookies start switched off.

You can change your choice any time: Cookie settings. Google also offers an opt-out add-on, and explains how it uses data from sites like ours.

The reviews on this site are copied from our Google listing. Your browser does not load anything from Google to show them.

We use a few companies to run this site and our office. They may use your details only to do that work for us.

Vercel hosts this website. Our form and booking provider delivers your messages to our office. Our texting provider sends and receives our texts.

Google receives analytics data only if you allow it.

We may share information when the law requires it.

We keep your details while we need them to serve you and keep our business records, then delete them.

Records of text opt-ins and opt-outs are kept at least six months after you opt out.

This site uses HTTPS. We take reasonable steps to protect your details, but no system is perfectly secure.

You can ask what we hold about you, or ask us to fix or delete it. Call (918) 205-1596 or write to 22405 S 4190 Rd, Claremore, OK 74019.

Stop texts any time by replying STOP. Change cookie choices with Cookie settings in the footer.

This site is for adults who own or rent a home. It is not meant for children under 13, and we do not knowingly collect their details. If a child sent us information, contact us and we will delete it.

We may update this policy. The date at the top shows the latest version, and we post any big change on this page.